The Property Management Awards
News on the Block were thrilled to reveal the winners of the Property Management Awards 2024 at our prestigious awards ceremony on 21 November 2024, held at City Central at The HAC, London and hosted by Leigh Francis.

Recognising outstanding achievement and innovation within the property management industry, this year's awards spotlight some of the most dynamic and successful companies and individuals across the sector.

We extend our heartfelt thanks to our dedicated judges for their time, effort, and support.

Their feedback on entries is available upon request. Please contact Vikki if you would like to receive comments on your entry.

We would also like to extend a huge thank you to all of our sponsors. Your invaluable support helps to make great events like this happen.

If you have any feedback please do get in touch as this always helps us to improve the event. We plan to make next year’s event bigger and better than ever!

Save the Date for the 2025 awards which will be taking place on 20 November 2025!


If you would like to reserve your table for our 2025 event early, please contact Vikki Morlang [[email protected]] or Nik Trevillion [[email protected]].
Location
City Central at the HAC, Chiswell Street, London EC1Y 4TW
Date & Time
November 21, 2024, 6:00 PM - November 21, 2024 - 12:30 AM
2024 Winners
Best Apartment Developer

WINNER

PLATFORM_
New Property Manager of the Year

WINNER 
Sîan Bury - Managing Estates Limited

HIGHLY COMMENDED 
Louise Pond - Fexco Property Services 

FINALISTS
Danielle Panju - pbm Property Management
Louise Pond - Fexco Property Services
Millie Waters - Premier Property Management and Maintenance Limited
Rebecca Hallett - Premier Property Management and Maintenance Limited
Ryan Toye - Homestead CSL
Sîan Bury - Managing Estates Limited
Concierge of the Year

WINNER
Ravinder Singh, Cledor Ltd

HIGHLY COMMENDED
Yan Chilman, Churchill Estate Management Ltd
London Property Manager of the Year

WINNER 
Sanj Solanki - Trust Property Management Limited

HIGHLY COMMENDED 
Clive Winton - JFM Block & Estate Management

FINALISTS
Clive Winton - JFM Block & Estate Management
Rachael Hornby - Principle Estate Management
Samantha Bishop - Fexco Property Services
Sanj Solanki - Trust Property Management Limited
Regional Property Manager of the Year

WINNER
Rhiiannon Orrow - HML Group 

HIGHLY COMMENDED 
Danielle O'Brien- Managing Estates Limited

FINALISTS
Bobby Sleightholm - Lambert Smith Hampton Residential
Danielle O'Brien - Managing Estates Limited
Deborah Bennett - Homestead Consultancy Services Limited
Kayley Atkinson - Kingston
Kirsty Marshall - Evolve Block & Estate Management
Rhiiannon Orrow - HML Group
Legal Services Provider of the Year

WINNER
Realty Law

HIGHLY COMMENDED
Brethertons Solicitors LLP
Boutique Property Management Company of the Year

WINNER
BPM Limited

HIGHLY COMMENDED
MVN Block Management

FINALISTS
BPM Limited
EKOR Group
Fraser Allen Estate Management
Johnson Burke & Co Ltd
Metrus
MVN Block Management
Sloane Asset Management Ltd
PropTech Innovation Award

WINNER
Dwellant

HIGHLY COMMENDED
RiskBase

FINALISTS
30Seconds Group
Claws Academy
Dwellant
Fixflo
RiskBase
Spike
Contractor of the Year

WINNER
Xtra Maintenance Ltd

HIGHLY COMMENDED
DMG Delta Ltd

FINALISTS
Advantage Utilities
Cardinus Risk Management
DMG Delta Ltd
Lockfit
PLP Fire Protection
Xtra Maintenance Ltd
Sustainability Award

WINNER
 
Future Group

HIGHLY COMMENDED
BPM Limited

FINALISTS
Alpha Housing Services Limited
BPM Limited
BuildingMinds 
Future Group
PLATFORM_
Recruitment Company of the Year

WINNER 
Abbatt Property Recruitment

HIGHLY COMMENDED
BBL Property Recruitment

FINALISTS
Abbatt Property Recruitment
BBL Property Recruitment
Cledor
Jackson Sims Recruitment
LMRE
Property Management Recruitment
Insurance Broker of the Year

WINNER
Bridge Insurance Brokers t/as FlatGuard Insurance

HIGHLY COMMENDED
Insurety

FINALISTS
Albanwise Insurance Services
Bridge Insurance Brokers t/as FlatGuard Insurance
Insurety
Midway Insurance Services Ltd / 1st Sure Flats
Professional Services Provider of the Year

WINNER 
Bennington Green Ltd

HIGHLY COMMENDED
Watts Group Limited

FINALISTS
Barclays Bank PLC
Bennington Green Ltd
CHPK Limited
PLP Fire Protection
Preventt Limited
Watts Group Limited
Professional of the Year

WINNER
Emma Bush - Brethertons Solicitors LLP

HIGHLY COMMENDED
Andy Eatock - Fexco Property Services

FINALISTS
Andy Eatock - Fexco Property Services
Benjamin Hume - Leasehold Management Professionals (LMP)
David Flack - HML
Emma Bush - Brethertons Solicitors LLP
Jodie Fraser - Fraser Allen Estate Management
Scale Up Property Management Company of the Year

WINNER
Olympus Management (London) Limited

HIGHLY COMMENDED
Metta Property Management Limited

FINALISTS
Aspire Block and Estate Management Limited
Evolve Block & Estate Management Ltd
Metta Property Management Limited
Olympus Management (London) Limited
Southside Property Management Services Limited
Strangford Management Ltd
Growth Property Management Company of the Year

WINNER
Alpha Housing Services Limited

HIGHLY COMMENDED 
ELM Group

FINALISTS
Alpha Housing Services Limited
Carringtons Residential Management Limited
ELM Group
Parkfords Management Limited
PS&B
Onsite Team of the Year

WINNER
Ringley Wales & West

HIGHLY COMMENDED
Livingcity Asset Management Ltd

FINALISTS
Encore
Greenwich Creekside onsite Team - JFM Block and Estate Management
Livingcity Asset Management Ltd
PLATFORM_
Ringley Wales & West
Property Maintenance Company of the Year

WINNER
DMG Delta

HIGHLY COMMENDED
Razzle Dazzle Cleaning Services

FINALISTS
DMG Delta
Ground up Property Services Ltd
Jm2 Group
Razzle Dazzle Cleaning Services Ltd
Xtra Maintenance Ltd
Business Development Manager of the Year

WINNER
Simon Goldsmith - ELM Group

HIGHLY COMMENDED
Harpreet Singh - EVC

FINALISTS
Danny Stock - Dandy Security Services Ltd
Harpreet Singh - EVC
Mark North - Brethertons
Simon Goldsmith - ELM Group
Zainab Khatoon - Realty Law
Major Works Project of the Year

WINNER
Earl Kendrick Project and Building Consultancy

HIGHLY COMMENDED
Cladding Consulting

FINALISTS
Alpha Housing Services Limited
Cladding Consulting
Earl Kendrick Project and Building Consultancy
Encore
Ingleton Wood
Lettings Agency of the Year

WINNER
Watsons Property Group Ltd

HIGHLY COMMENDED
HML Lettings

FINALISTS
HML Lettings
PS&B
Watsons Property Group Ltd
London Property Management Company of the Year

WINNER
Olympus Management (London) Limited

HIGHLY COMMENDED
JFM Block & Estate Management

FINALISTS
Eight Asset Management
EKOR Group
Encore
JFM Block & Estate Management
Olympus Management (London) Limited
Rendall & Rittner Limited
Mixed Use Management Company of the Year

WINNER
Rendall & Rittner Limited

HIGHLY COMMENDED 
BPM Limited

FINALISTS
BPM Limited
Fraser Allen Estate Management on behalf of Whitbourne Hall
JFM Block & Estate Management
Rendall & Rittner Limited
Regional Property Management Company of the Year

WINNER 
Encore

HIGHLY COMMENDED
JFM Block & Estate Management

FINALISTS
Churchill Estates Management Ltd
Eight Asset Management
Encore
Glide Property Management
HML Group
Homestead CSL
JFM Block & Estate Management
Rendall & Rittner Limited
Photo Gallery 2024

If you would like access to the full photo gallery please get in touch with Vikki Morlang who will be able to provide you with a link - E: [email protected]
Categories and Criteria
2024
New Property Manager of the Year

Who should enter? Open to any individual who has been in property management for a minimum of 12 months to 3 years, and who is also on a training/development programme with the IRPM and/or recognised in-house training programme.

Judging Criteria:
Criteria 1- What impact have you made within your role/company? Please include references to adopting building safety within your answer. (up to 300 words)
Criteria 2- Please identify specific leaseholder challenges that you have met and overcome in the last 12 months (up to 300 words)
Criteria - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
- How many units do you or your business manage? (20 word limit)
- How many formal complaints to a redress scheme have been upheld in the past 12 months? (20 word limit)
- Are you a member of a professional body, if so which one(s)? (20 word limit)
Regional Property Manager of the Year
Sponsored by Fleetwood Cladding Remediation


Who should enter? All property managers outside of the 32 London boroughs

Judging Criteria:
Criteria 1 - What impact have you made within your role/company? Please include references to adopting building safety within your answer. (up to 300 words)
Criteria 2 - Please identify specific leaseholder challenges that you have met and overcome in the last 12 months (up to 300 words)
Criteria - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please supply at least one testimonial specifically for this entry from one of your current clients/ leaseholders. Testimonials must be dated within the last 6 months.
- How many units do you or your business manage? (20 word limit)
- How many formal complaints to a redress scheme have been upheld in the past 12 months? (20 word limit)
- Are you a member of a professional body, if so which one(s)? (20 word limit)
London Property Manager of the Year
Sponsored by adiuvo 


Who should enter: All property managers within the 32 London boroughs

Judging Criteria:
Criteria 1 - What impact have you made within your role/company? Please include references to adopting building safety within your answer. (up to 300 words)
Criteria 2- Please identify specific leaseholder challenges that you have met and overcome in the last 12 months (up to 300 words)
Criteria - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
- How many units do you or your business manage? (20 word limit)
- How many formal complaints to a redress scheme have been upheld in the past 12 months? (20 word limit)
- Are you a member of a professional body, if so which one(s)? (20 word limit)
Concierge of the Year

Who should enter? Individual porters, concierge, caretakers, building and estate managers working for a building containing flats.

Judging Criteria:
Criteria 1 - What impact have you made within your role/company? (up to 300 words)
Criteria 2 - Please identify specific leaseholder challenges that you have met and overcome in the last 12 months (up to 300 words)
Criteria - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
- How many units are managed within your building? (20 word limit)
- Are you a member of a professional body, if so which one(s)? (20 word limit) Entries must be made or supported by managing agent and/or residents association and/or individual leaseholders

London Property Management Company of the Year
Sponsored by Xtra Maintenance

Who should enter? All property management companies within the 32 London boroughs responsible for a number of blocks/units in the city.

Judging Criteria:
Criteria 1 - How has your company excelled in the past 12 months? Your response should include reference to one or more of: financial performance, market leadership, sustainability, customer focus, employee engagement. (up to 300 words)
Criteria 2- How have you managed leaseholder / client needs in the past 12 months? Please include specific challenges that were met and overcome (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
- How many units do you or your business manage? (20 word limit)
- How many formal complaints to a redress scheme have been upheld in the past 12 months? (20 word limit)
- Are you a member of a professional body, if so which one(s)? (20 word limit)
Regional Property Management Company of the Year (+5k units)
Sponsored by Realty Law

Who should enter? All property management companies responsible for managing portfolios of 5k+ units in several areas, please state regions

Judging Criteria:
Criteria 1- How has your company excelled in the past 12 months? Your response should include reference to one or more of: financial performance, market leadership, sustainability, customer focus, employee engagement. (up to 300 words)
Criteria 2- How have you managed leaseholder / client needs in the past 12 months? Please include specific challenges that were met and overcome (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
- How many units do you or your business manage? (20 word limit)
- How many formal complaints to a redress scheme have been upheld in the past 12 months? (20 word limit)
- Are you a member of a professional body, if so which one(s)? (20 word limit)
Legal Services Provider 

Who should enter? Entries to the category are open to any company who is a member of a recognised Professional Association in the Legal Sector - e.g. The Law Society, The Bar Council, CILEX.

 Judging Criteria:

Criteria 1 - How has your organisation excelled in providing legal services to the leasehold sector in the past 12 months? Your response should include reference to one or more of: financial performance, successful legal cases; client satisfaction, industry leadership, staff development and/or training;(up to 300 words)
Criteria 2- What strategies do you implement for debt recovery? (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
- What Professional Association are you a member of?
Professional Services Provider of the Year

Who should enter? Suggested entries for this category are companies who work in the leasehold sector and provide services such as: Asset management, Accountants, Surveyors, Building Consultancy.

Judging Criteria:
Criteria 1 - What has made your business stand out over the past 12 months? Include references to specialist knowledge and expertise in your field, financial performance, successful work accomplished, customer satisfaction, industry leadership, staff development and/or training. (up to 300 words)
Criteria 2- Please identify specific challenges that you have met and overcome in the last 12 months (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
PropTech Innovation Award

Who should enter? This category is open to companies providing technology innovation to apartments and/or the residential block management sector such as: Property Management Software, Apps, Websites, Door Entry / Access Control, Maintenance, Communal / Resident Services, Sales, Rental/Lettings, Finance.

Judging Criteria
Criteria 1 - What has made your business stand out over the past 12 months? (up to 300 words)
Criteria 2 - How does your product help to drive the adoption of technology in the property industry? Provide examples of how your product / service has simplified or improved a process for the property industry. (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
Contractor of the Year

Who should enter? This category is open to any company who supply a service to the leasehold property management industry such as: Lighting, fire protection, health & safety, energy companies, pest control, lift companies, broadband suppliers, major works contractors.

Judging Criteria:
Criteria 1 - What has made your business stand out over the past 12 months? Include references to specialist knowledge and expertise in your field, financial performance, successful work accomplished, customer satisfaction, industry leadership, staff development and/or training. (up to 300 words)
Criteria 2 - Please provide details of expertise applied to contracts/works within the last 12 months (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
Sustainability Award
Sponsored by EVC 

Who should enter? Property Management Companies, Surveyors, Law Firms and other professionals in the property management industry that can demonstrate a positive impact on the reduction of emissions and sustainability in the block management sector.

Judging Criteria:
Criteria 1 - Please describe the innovative approaches or initiatives that your business has implemented to promote sustainability and reduce emissions within the UK block management sector. (up to 300 words)
Criteria 2- How have your sustainability efforts led to measurable environmental benefits and contributed to achieving broader sustainability goals within the sector? Please provide evidence or metrics to support your claims and results.(up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
Recruitment Company of the Year
Sponsored by Block Debt

Who should enter? This category is open to all full-time or temporary recruitment companies providing staff to the property management industry including property managers, concierge, estate managers, front of house, accounts, operations and other similar roles.

Judging Criteria:
Criteria 1 - What makes your recruitment business stand out from the competition? Include references for staff for development and training. (up to 300 words)
Criteria 2 - How do you implement in-depth knowledge of recruitment practices and employment law? (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
 - Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
Boutique Property Management Company of the Year (up to 1k units)
Sponsored by RiskBase

Who should enter? All property management companies who manage portfolios of less than 1k Units


Judging Criteria:
Criteria 1 - How has your company excelled in the past 12 months? Your response should include reference to one or more of: financial performance, market leadership, sustainability, customer focus, employee engagement. (up to 300 words)
Criteria 2 - How have you managed leaseholder / client needs in the past 12 months? Please include specific challenges that were met and overcome (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
- How many units do you or your business manage? (20 word limit)
- How many formal complaints to a redress scheme have been upheld in the past 12 months? (20 word limit)
- Are you a member of a professional body, if so which one(s)? (20 word limit)
Scale Up Property Management Company of the Year (1-3k units)
Sponsored by Razzle Dazzle Cleaning Services

Who should enter? All property management companies who manage portfolios with between 1-3k Units

Judging Criteria:
Criteria 1 - How has your company excelled in the past 12 months? Your response should include reference to one or more of: financial performance, market leadership, sustainability, customer focus, employee engagement. (up to 300 words)
Criteria 2 - How have you managed leaseholder / client needs in the past 12 months? Please include specific challenges that were met and overcome (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
- How many units do you or your business manage? (20 word limit)
- How many formal complaints to a redress scheme have been upheld in the past 12 months? (20 word limit)
- Are you a member of a professional body, if so which one(s)? (20 word limit)
Growth Property Management Company of the Year (3-5k units)
Sponsored by TNA Building Services

Who should enter?  All property management companies who manage portfolios with between 3-5k Units

Judging Criteria:
Criteria 1 - How has your company excelled in the past 12 months? Your response should include reference to one or more of: financial performance, market leadership, sustainability, customer focus, employee engagement. (up to 300 words)
Criteria 2 - How have you managed leaseholder / client needs in the past 12 months? Please include specific challenges that were met and overcome (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
- How many units do you or your business manage? (20 word limit)
- How many formal complaints to a redress scheme have been upheld in the past 12 months? (20 word limit)
- Are you a member of a professional body, if so which one(s)? (20 word limit)
Professional of the Year  

Who should enter? Entries for this category are for individuals who work in the leasehold sector and provide services such as: Asset management, Accountancy, Insurance, Surveying, Legal Services, Building Consultancy, Health and Safety/Fire Safety.

Judging Criteria:
Criteria 1 - What has made you stand out within the industry over the past 12 months? Include references to the impact you have made within your role/company. (up to 300 words)
Criteria 2 - Please provide details of specialist knowledge and expertise in your field. Include references to expertise applied to cases/contracts and specific challenges met and overcome within the last 12 months. (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
Business Development Manager of the Year

Who should enter? Entries for this category are for individual business development managers who work in the leasehold property management or build-to-rent sector including property management companies, professional services companies, contractors and other service providers.

Judging Criteria:
Criteria 1 - What has made you stand out within the industry over the past 12 months? Include references to the impact you have made within your role/company. (up to 300 words)
Criteria 2 - Please identify specific challenges that you have met and overcome in the last 12 months (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
Property Maintenance Company of the Year

Who should enter? This category is open to maintenance companies who supply a maintenance service in the property management industry such as: general reactive building maintenance, emergency repairs, cleaning services, building repairs and other planned maintenance.

Judging Criteria:
Criteria 1 - What has made your business stand out over the past 12 months? Include references to specialist knowledge and expertise in your field, financial performance, successful work accomplished, customer satisfaction, industry leadership, staff development and/or training (up to 300 words)
Criteria 2 -Please provide details of expertise applied to contracts/works within the last 12 months (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
Onsite Team of the Year 
Sponsored by Jackson Sims Recruitment


Who should enter? Onsite teams for residential apartment buildings with a combination of Concierge, Estate Managers, Property Managers, Maintenance Team

Judging Criteria:
Criteria 1 - What impact has your team made within the development? Please include references to adopting building safety within your answer. (up to 300 words)
Criteria 2 - Please identify specific leaseholder challenges that you have met and overcome in the last 12 months (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.

 - How many units are there in the building? 
 Entries must detail the individual team members and be supported by managing agent.
Major Works Project of the Year  

Who should enter? All companies supplying major works projects to apartment buildings

Judging Criteria:
Criteria 1 - Why makes this project stand out from the rest? (up to 300 words)
Criteria 2 - What obstacles were met and overcome during the project? (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
*New* Mixed Use Management Company of the Year  
Sponsored by 4site Consulting

Who should enter? Property management companies that specialise in the management of mixed-use developments, which integrate a combination of residential, commercial, retail, and/or recreational spaces within a single building or complex.

Judging Criteria
Criteria 1 - Please provide details on your company's approach to managing mixed-use developments. Include references to ensuring operational efficiency across diverse property components including tenant satisfaction, asset management, customer service, innovative strategies and/or initiatives implemented. (up to 300 words)
Criteria 2 -  Describe your company's commitment to sustainability in the management of mixed-use developments. Include references to initiatives related to energy efficiency, waste reduction, green building certifications, or community sustainability programs. (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
*New* Lettings Agency of the Year 

Who should enter? Lettings agencies that specialise in letting apartments with a minimum of 3 branches and a minimum of 250 units under management.

Judging Criteria:
Criteria 1 - Please provide details on your company's approach to voids and rent recovery. Include references to your agency’s history, development to date, your company ethos, staff training and your plans for growth. (up to 300 words)
Criteria 2 - Please provide details on how you manage the landlords under your company and the services you provide that support them. Include references to how you get the best monthly price for your landlords and what sets you apart from your competitors. (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
*New* Insurance Broker of the Year 
Sponsored by Barrett Corp & Harrington Ltd


Who should enter? Any insurance company/broker that provides insurance policies specifically aimed at the residential leasehold market.

Judging Criteria:
Criteria 1 - What has made your business stand out over the past 12 months? Include references to specialist knowledge and expertise in your field, financial performance, successful work accomplished, customer satisfaction, industry leadership, staff development and/or training. (up to 300 words)
Criteria 2- Please identify specific challenges that you have met and overcome in the last 12 months (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
*New* Best Apartment Developer of the Year
Sponsored by Impero Facilities

Who should enter? This award is open to all apartment developers who have completed at least one apartment project within the past year.

Judging Criteria:
Criteria 1 - Please provide details of your most innovative apartment development projects completed in the past 12 months. Include references to cutting-edge design features, sustainable practices, or technological advancements incorporated. (up to 300 words)
Criteria 2 - How do your developments enhance the overall living experience for residents? Include references to amenities, community spaces, sustainability or unique design elements. (up to 300 words)
Criteria 3 - Please provide any additional supporting information you feel will support your entry and help you to stand out from the rest.
- Please submit a minimum of 2 testimonials to support your entry. Testimonials must be dated within the past 6 months.
Judging Process
Our judging process consists of two distinct steps to ensure a thorough and fair evaluation of all entries.

Step 1: Initial Scoring
In the first step, judges will independently review and score all entries within their assigned categories. This evaluation will be based on the predefined judging criteria and any testimonials provided. Each judge is bound by a Non-Disclosure Agreement (NDA) to maintain confidentiality and not discuss entries or any related information outside their judging role. To provide constructive feedback, judges will also leave comments on each entry they review. These comments can be shared with the entrants after the awards ceremony.

Step 2: Group Deliberation
After all entries have been scored, each group of judges will convene to discuss the results. In this meeting, they will review the final scores, deliberate on the entries, and decide on the shortlist and the ultimate winner for each category. The judges may also choose to bestow a highly commended award where they feel this is deserved.

This two-step process ensures that each entry is given a comprehensive and fair evaluation and that the final decisions are made with careful consideration and collaboration among the judges.

Please click here to watch a short video with some helpful tips from some of our judges when completing your entry.
Judges 2024
We are happy to announce the judging panel for 2024.

Judging Group 1

The categories that will be scored in this group are:

PropTech Innovation Award, London Property Manager of the Year, Regional Property Manager of the Year, Regional Property Management Company of the Year & Recruitment Company of the Year
Yashmin Mistry
partner, jpc
Yashmin Mistry is a Partner and leads JPC Law’s Property Practice Group. Yashmin is a leading expert in leasehold enfranchisement and landlord & tenant matters and is widely acknowledged as a thought leader in her field. She is influential not only as a practitioner and commentator, but increasingly as someone asked to play an active role in shaping how the law works.  Yashmin is a “Recognised Expert” in the prestigious Legal 500 guide as well as receiving recognition in the 2014 to 2018 “Top 100 Most Influential People in the Residential Sector” property guide.
Emma Vigus
Emma has worked with the residential property industry for over 15 years. Leadership roles in insurance, risk management and proptech supporting a broad range of industry sectors from mortgage lenders through to Build to Rent operators
has given Emma a unique understanding of the residential property ecosystem.
A strong advocate of improving collaboration and knowledge sharing across the industry and, for enhancing the profile of female talent, Emma founded the award winning Women in Residential Property network in 2017 which she Chaired until 2023. She drove the formation of the British Property Federation Cyber Working Group in 2023 and is actively involved in a number of industry committees and working groups.
Niall McGuinness
 Niall has been working within the Property Management sector for over 25 years.
He left SHW 2yrs ago where he as an equity partner for 10 years and help grow their residential department, the business tripled in size . He returned to Ireland to assist in family business and has recently returned to London. Niall is passionate about the development of the teams he manages and delivers a personal and knowledgeable service. Not content to rest on his laurels Niall is always looking to improve by learning for the past and most importantly listening to the customers needs and focusing heavily on customer service. Extensive experience, Niall specialises in large and complex mixed use teams and is considered by many an inspiring leader.
Judging Group 2 

The categories that will be scored in this group are: 

Legal Services Provider of the Year, London Property Management Company of the Year, Onsite Team of the Year, New Property Manager of the Year, Concierge of the Year & Mixed Use Management Company of the Year

Jonathan Channing - Abstained from Concierge of the Year. 
Tracey Hartley 
SENIOR DIRECTOR - OPERATIONS, COMPASS ROCK
Tracey has over 25 years of expertise in residential property investment, property, and asset management across Estate, Block, and Build to Rent (BTR) sectors. She has established a strong track record in senior leadership, strategy, and operations.
Her career includes a decade in Fund Management and Operations roles at Grainger, and she has served as the head of Residential at The Howard de Walden Estate, JLL – The Crown Estate, and Chief Operating Officer at Cortland Europe before joining Compass Rock to lead operations there.
Tracey has a keen focus on governance, risk, and compliance, ensuring best practices are followed across all levels of operations. Her industry-shaping roles include participating in the Government’s Private Rented Sector (PRS) Taskforce, serving as the current Chair of the British Property Federation (BPF) Residential Management Committee, being a member of the BPF Residential Board, and co-chairing the Association for Rental Living (ARL) Policy & Research Committee.
Ian Fletcher 
Director of Policy (Real Estate) BPF
Ian is Director of Policy at the BPF, and focuses on the Federation’s development and housing work. He was a member of the Government’s Montague Review and is a long-term champion of the Build-to-Rent sector. He helped Government review the case for protecting client money and has been involved in the Unipol/ANUK codes since their inception, including stints chairing the Audit Panel and Committee of Management. He was a member of the Smith Institute’s Affordable Housing Commission. Ian is an Honorary Fellow of the IRPM and Fellow of the RSA.
Ian was formerly Head of Policy and Chief Economist at the British Chambers of Commerce. He has also worked in banking and teaching, and holds professional qualifications in finance and market research. He is a married and has one seventeen-year-old son.
Jonathan Channing 
property management consultant
Jonathan is a property management consultant specialising in all matters ‘block management’. He works with RMCs and RTMs, managing agents, and talented suppliers to the industry. And to ensure he can consider issues from all angles, he is an RMC director twice over in London and Herts respectively. A fellow of the IRPM and pro-bono Honorary Consultant to the FPRA, Jonathan enjoys a helicopter view of the sector and is in a strong position to assist and guide all stakeholders in making sustainably good decisions.
Judging Group 3

The categories that will be scored in this group are as follows:

Boutique Property Management Company of the Year, Scale Up Property Management Company of the Year, Growth Property Management Company of the Year, Sustainability Award, Contractor of the Year, Lettings Agency of the Year & Best Apartment Developer of the Year
Andrew Bulmer
CEO, The Property Institute (TPI)
A Fellow of both the Royal Institution of Chartered Surveyors and the Institute of Residential Property Management, Andrew started his residential PRS and leasehold management practice in 1995-2016, taking on the role of UK Residential Director at RICS 2013-2016, then his CEO role at the Institute of Residential Property Management (IRPM), the UK's leading body for residential property management professionals. He oversaw IRPM's 2022 merger with the Association of Residential Managing Agents (ARMA), becoming CEO of The Property Institute, the new professional body formed from the merger.
The Property Institute is the UK’s leading professional body for residential leasehold
and multi-family property management, representing both individual professionals and businesses alike. Andrew is passionate about raising standards across the property management sectors and encouraging property professionals to be a progressive and ethical force for good.
Bob Smytherman  
Hon Chairman, FPRA
Bob Smytherman has been a committee member of the FPRA for over 15 years and became Hon Chairman in 2008.
He is currently a director of his own residents’ association and has been since 1992, taking over as chairman in 1995 and was instrumental in removing a number of ineffective managing agents and along with his fellow RMC Directors has self-managed the Worthing estate since 2001 saving on agent’s fees, which has enabled them to spend more on the block itself.
Bob was also responsible for challenging the RMC lease with the freeholder on building insurance and as a result they are now free to purchase their own policy. Their residents’ association is formally recognised by the local authorities for consultations by West Sussex County Council and the Borough Council, as well as other public organisations and includes being a statutory consultee for Licensing and Planning applications.
Matt Lewis
solicitor 
Consultant at Commonhold and Leasehold Experts, Director and co-founder of Leasehold Management Professionals (LMP), and Honorary Consultant for the Federation of Private Residents Associations (FPRA), Matt is embedded within the property management sector.
 
In his professional capacity, Matt principally deals with enfranchisement and leasehold management legal matters. Alongside this, Matt is particularly keen on increasing standards in our sector, through LMP and FPRA, and other speaking and writing commitments including for MBL Seminars and LexisNexis.

Judging Group 4

The categories that will be scored in this group are as follows:

Business Development Manager of the Year, Property Maintenance Company of the Year, Professional Services Provider of the Year, Professional of the Year, Major Works Project of the Year & Insurance Broker of the Year

Benjamin Hume - Abstained from Professional of the Year
Jose Vasques - Abstained from Insurance Broker of the Year
Jose Vasques
Head of Estates - East London, berkeley homes
Jose has over 15 years’ experience in the Property sector. Having started with one of the largest managing agents in the country, he developed his experience and reputation over time, managing teams and portfolios that covered all types of tenures and types of property, including some of the most super-prime prestigious buildings in London. Having joined Berkeley Homes 5 years ago, Jose heads the Estates department, responsible for one of the largest Berkeley portfolios, with circa 12,000 units in management and a further 10,000 in development. Jose’s aim is to continue to influence and lead positive change in the industry, creating the right context and opportunity for a cooperative approach, where all stakeholders have the aligned goal to achieve consistent excellent customer satisfaction, while continuously challenging themselves in raising the standards.
Benjamin Hume   
Managing Director & Property Management Surveyor, Evolve Block & Estate Management
Benjamin Hume is an accomplished property manager, industry leader & influencer, career and personal development coach and consultant in our corner of the world. From starting his own managing agent from scratch to a multi-award winning business championing best practice and high standards, through to volunteering his time with the FPRA, creating content for industry publications and technical documents, through to hosting and presenting at the LMP conferences and other national events.
Louie-Mae Gibson
estate director, knight frank promise 
Louie-Mae is an Estate Director for Knight Frank Promise, she is also Chair of the Gender Equity Board, and sits on the People Board.  She is fierce about EDI, and is a guest speaker on the same and is also keenly involved in Armed Forces Network and supporting Veterans.  Having worked in Property for 12 years, from Head of HR to Ops Director and Site based roles, she fully understands the challenges that the industry beings, as well as the believing we should celebrate those who do an outstanding job. 
2024 Table & Ticket Prices
Standard Table of 10: £3,500 plus VAT [ Subscriber Rate: £3400 plus VAT ]

Individual Ticket: £360 plus VAT [ Subscriber Rate: £350 plus VAT ]

Standard Table and Individual tickets include: Drinks reception, 3 course dinner and drinks package including house wine, bottle beer, soft drinks and house spirits. Evening Entertainment.

Premium Table of 10: £3,700 plus VAT [ Subscriber Rate: £3600 plus VAT ]
*SOLD OUT*
Includes all of the above plus champagne on table in a premium position.


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Tips for writing your awards entry
Some of our judges have shared a few helpful tips in regards to completing your entry this year, which you can watch here. We hope you find it useful.

In the meantime, if you are proud of your organisation, and keen to enter the awards but just not sure where to start, here are some additional tips to help get you started:

Point of View (POV)
Take a look at the group of judges for your category and consider your submission from their perspective. Remember that they will be reading and scoring a lot of entries, so make sure your entry stands out for the right reasons!

Allow plenty of time
Start planning as soon as you can; writing your submission in stages rather than all in one sitting is usually more effective, as this will give you ample time to think it through and ensure you are preparing it in line with the required criteria. Ask your colleagues for their input in good time too so that you can refine your key points; by doing so, your entry will be well-considered, authentic and as compelling as possible. Then give yourself at least one week before the deadline to edit and proofread your award entry, as the judges can always tell if an entrant has been rushed in their thinking and composition! Read the document aloud, check for repetition, remove unnecessary detail and pick up all the typos and errors you can. If possible, also ask one or two colleagues with ‘fresh eyes’ to check it. If someone particular in your organisation needs to approve your entry before submission, allowing plenty of time at this stage means you can also incorporate any of their feedback, which could be that crucial last piece of the puzzle!

Detail 
Read the entire entry form once you have entered the awards and before you put the proverbial pen to paper so that you can gather all the information that is required about your business in a timely fashion! Whilst it can be tempting to delay filling in some of the more mundane details until the last minute, this information can also take time to get right so don’t be caught out!

Criteria
Each category has set criteria, which must be addressed. Read these carefully and ensure that you follow them, answering each point concisely and clearly; this will give you or your organisation the very best chance of doing well in the awards.

Evidence
Provide good evidence for your claims, either within your supporting testimonials or, preferably, within the body of your entry.

No 'Copy & Paste'
If you are entering more than one category, ensure that your entry is written specifically for that category. Entries which use the same submission text across multiple categories - essentially 'copy and pasting' will be flagged and ultimately scored accordingly.

Good luck with your entry!
Contact Us
Vikki Morlang
Senior Operations and Event Manager
E: [email protected]

Nik Trevillion
Business Development and Sales Manager
E: [email protected]

T: 0203 538 8875

 Join us on November 21, 2024 
We look forward to seeing you at the awards ceremony! 

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